{"id":2,"date":"2024-01-31T20:02:43","date_gmt":"2024-01-31T19:02:43","guid":{"rendered":"https:\/\/www.sbs-claims.net\/?page_id=2"},"modified":"2024-04-17T11:29:42","modified_gmt":"2024-04-17T10:29:42","slug":"home","status":"publish","type":"page","link":"https:\/\/www.sbs-claims.net\/","title":{"rendered":"Home"},"content":{"rendered":"\r\n\t\t<div  class=\"block-e8875f61-69d5-4efa-83f3-7273381c6245 areoi-element text-white effect banner\">\r\n\t\t\t\r\n\t\t<div class=\"areoi-background  \">\r\n\t\t\t<div class=\"container-fluid\" style=\"padding: 0;\">\r\n\t\t\t\t<div class=\"row justify-content-start\">\r\n\t\t\t\t\t<div class=\"col \">\r\n\t\t\t            <div class=\"areoi-background__color\" \r\n\t                        \tstyle=\"background: rgba(255, 255, 255,0)\">\r\n\t                        <\/div>\r\n\r\n\t                    \r\n\r\n\t                    \r\n\r\n\t                    \r\n\t    \t\t\t<\/div>\r\n\t    \t\t<\/div>\r\n\t    \t<\/div>\r\n\t    <\/div>\r\n\t\r\n\t\t\t\n\r\n\t\t<div  class=\"block-0d922fb3-3a4b-42f6-9d53-1665f538b239 areoi-element container  cont-banner overflow-hidden\">\r\n\t\t\t\r\n\t\t\t\n\r\n\t\t<div  class=\"block-33b85f84-fb47-427d-ae39-6d4ad81c5631 areoi-element text-end  title claim my-5\">\r\n\t\t\t\r\n\t\t\t\n\n<h2 class=\"wp-block-heading\" data-aos=\"fade-left\" data-aos-duration=\"700\">Scalable<\/h2>\n\n\n\n<h2 class=\"wp-block-heading has-text-color has-link-color wp-elements-79a44cb6d57c779c0133532f684e45fc\" style=\"color:#c47eff\" data-aos=\"fade-left\" data-aos-delay=\"150\" data-aos-duration=\"700\">Insurtech<\/h2>\n\n\n\n<h2 class=\"wp-block-heading mb-0\" data-aos=\"fade-left\" data-aos-delay=\"300\" data-aos-duration=\"700\">Solutions<\/h2>\n\n\r\n\t\t\t \r\n\t\t<\/div>\r\n\t\n\n\r\n\t\t<div id=\"toScroll\" class=\"block-15729f0b-f010-4ab8-a747-ae664f47203f areoi-element\">\r\n\t\t\t\r\n\t\t\t\n\r\n\t\t<div  class=\"block-294fd6c7-1f2a-4f8e-8960-28e8eff1299f row areoi-element gy-4 align-items-center\">\r\n\t\t\t\r\n\r\n\t\t\t\n\r\n\t\t<div  class=\"block-9bb20988-ca7a-45ee-ad55-8f5c51c3a2dc col areoi-element col-xl-4 d-none d-sm-none d-md-none d-lg-none d-xl-block\">\r\n\t\t\t\r\n\t\t\t\n\n<figure class=\"wp-block-image size-full mb-0 big-logo\" data-aos=\"fade-right\" data-aos-delay=\"200\" data-aos-duration=\"700\"><img loading=\"lazy\" decoding=\"async\" width=\"1266\" height=\"478\" src=\"https:\/\/www.sbs-claims.net\/wp-content\/uploads\/2024\/02\/sbs-big-1.png\" alt=\"\" class=\"wp-image-410\" srcset=\"https:\/\/www.sbs-claims.net\/wp-content\/uploads\/2024\/02\/sbs-big-1.png 1266w, https:\/\/www.sbs-claims.net\/wp-content\/uploads\/2024\/02\/sbs-big-1-300x113.png 300w, https:\/\/www.sbs-claims.net\/wp-content\/uploads\/2024\/02\/sbs-big-1-1024x387.png 1024w, https:\/\/www.sbs-claims.net\/wp-content\/uploads\/2024\/02\/sbs-big-1-768x290.png 768w\" sizes=\"(max-width: 1266px) 100vw, 1266px\" \/><\/figure>\n\n \r\n\t\t\t\r\n\t\t<\/div>\r\n\t\n\n\r\n\t\t<div  class=\"block-364c80c9-946d-4e29-a3e0-11cfd8a1933b col areoi-element text-banner-col col-12 col-md-7 col-lg-6 col-xl-5 offset-lg-1 offset-xl-0\">\r\n\t\t\t\r\n\t\t\t\n\r\n\t\t<div  class=\"block-158f3f84-47eb-48b0-969d-daa6f49b818a areoi-element\">\r\n\t\t\t\r\n\t\t\t\n\n<p class=\"mb-0 reg h3\">Claims Fulfilment Specialists<\/p>\n\n\n\n<p class=\"mb-0 reg mb-3 h6\">Different in Degree Because We\u2019re Different In Kind<\/p>\n\n\n\n<p class=\"mb-0 text-purple2 fs-18\">Our commitment to providing exceptional customer care sets us apart. Through a combination of excellent Claims Handlers, cutting-edge technology, and an extensive network of resources, we revolutionise the claims process. This goes beyond mere claims management; this is about delivering authentic care, bolstered by technology and a committed team, to ensure that every interaction and every solution is personalised.<\/p>\n\n\r\n\t\t\t \r\n\t\t<\/div>\r\n\t\n \r\n\t\t\t\r\n\t\t<\/div>\r\n\t\n\n\r\n\t\t<div  class=\"block-59473be8-6fcd-4ad9-a583-ae01c9c8f44f col areoi-element col-10 col-md-5 col-lg-4 col-xl-3 offset-1 offset-md-0\">\r\n\t\t\t\r\n\t\t\t\n\r\n\t\t<div  class=\"block-cab55fa4-2a50-41de-8790-62de937c52f9 areoi-element pe-5\">\r\n\t\t\t\r\n\t\t\t\n\n<figure class=\"wp-block-image size-full mb-0 oval-banner\" data-aos=\"slide-left\" data-aos-delay=\"300\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"1000\" src=\"https:\/\/www.sbs-claims.net\/wp-content\/uploads\/2024\/02\/bola_2_loop-1.gif\" alt=\"\" class=\"wp-image-308\"\/><\/figure>\n\n\n\r\n\t\t\t\t\r\n\t\t<a data-aos-delay=\"400\" data-aos-duration=\"500\" data-aos=\"fade\" \r\n\t\t\t\r\n\t\t\tclass=\"block-470c5b08-7015-4b3f-837d-3110411a4472 btn areoi-has-url position-relative btn-purple btn-banner btn-outline-dark\"\r\n\t href=\"https:\/\/www.sbs-claims.co.uk\/sbsCustomerPortal\/\" rel=\"noreferrer noopener\" target=\"_blank\" >\r\n\t\t\t\t\t\r\n\t\t\t\t\t<em><strong>Portal<\/strong><\/em> \r\n\t\t\t\t\t\r\n\t\t\t\t\t \r\n\t\t\t\t<\/a>\r\n\t\t\t\n\r\n\t\t\t \r\n\t\t<\/div>\r\n\t\n \r\n\t\t\t\r\n\t\t<\/div>\r\n\t\n \r\n\t\t<\/div>\r\n\t\n\r\n\t\t\t \r\n\t\t<\/div>\r\n\t\n\n\r\n\t\t<div  class=\"block-a0b5c9b9-d472-4c9d-aa9b-c691ed0bd262 areoi-element my-5\">\r\n\t\t\t\r\n\t\t\t\n\n<h2 class=\"wp-block-heading has-text-align-center title mb-0 title-banner op0\">Transforming insurance claims with cutting-edge tech<\/h2>\n\n\r\n\t\t\t \r\n\t\t<\/div>\r\n\t\n\n\r\n\t\t<div data-aos-delay=\"300\" data-aos-duration=\"700\" data-aos-offset=\"0\" data-aos=\"fade-up\"  class=\"block-4a5ab234-3078-4fbf-be6d-572e97d54040 areoi-element text-center scroll-banner\">\r\n\t\t\t\r\n\t\t\t\n\n<figure class=\"wp-block-image size-full is-resized mb-2\"><img decoding=\"async\" src=\"https:\/\/www.sbs-claims.net\/wp-content\/uploads\/2024\/02\/scroll.svg\" alt=\"\" class=\"wp-image-333\" style=\"width:auto;height:30px\"\/><\/figure>\n\n\n\n<p class=\"text-scroll mb-1\">Scroll down<\/p>\n\n\r\n\t\t\t \r\n\t\t<\/div>\r\n\t\n\r\n\t\t\t \r\n\t\t<\/div>\r\n\t\n\r\n\t\t\t \r\n\t\t<\/div>\r\n\t\n\n\r\n\t\t<div  class=\"block-f9a03814-2649-4960-ad45-63dd8f6b34b6 areoi-element bg-body my-5 pt-5 cont-cont-premios\">\r\n\t\t\t\r\n\t\t\t\n\r\n\t\t<div  class=\"block-959ae434-be4b-46eb-be89-372f9f8a5ef2 areoi-element mb-6 cont-premios container\">\r\n\t\t\t\r\n\t\t\t\n\n<h2 class=\"wp-block-heading has-text-align-center title-big mb-6\" data-aos=\"zoom-in\">British Insurance Awards<\/h2>\n\n\n\r\n\t\t<div data-aos=\"fade-up\"  class=\"block-75abfaa0-ff3a-4435-a3f4-19ed33a63860 areoi-element mb-5 pb-5 overflow-hidden\">\r\n\t\t\t\r\n\t\t\t\n\n<div id=\"premios-block_b7ea93814c384bba86ef35773c458a63\" class=\"content-carousel  premios \">\n\n\n\n    <div class=\"owl-carousel owl-theme row-insurance\">\n\n                                    <div class=\"item\" >\n                                            <div data-aos-duration=\"700\" data-aos-delay=\"200\" data-aos=\"fade-up\" style=\"padding-left: 2.5rem;padding-right: 0.5em\">\n                            <div class=\"areoi-element\">\n                                <div class=\"areoi-element box-img dtborder border-purple\"><\/div>\n                                <div class=\"areoi-element dtborder border-blue\">\n                                    <!--<a href=\"\">-->\n                                    <figure class=\"wp-block-image size-full mb-0 bg-white\">\n                                        <img decoding=\"async\" src=\"https:\/\/www.sbs-claims.net\/wp-content\/uploads\/2024\/02\/ITT23_GOLD-Technology-Innovation-of-the-Year-Claims-Management.webp\" alt=\"\" class=\"wp-image-77\" >\n                                    <\/figure>\n                                    <!--<\/a>-->\n                                <\/div>\n                            <\/div>\n                        <\/div>\n                                    <\/div>\n                                    <div class=\"item\" >\n                                            <div data-aos-duration=\"700\" data-aos-delay=\"400\" data-aos=\"fade-up\" style=\"padding-left: 2.5rem;padding-right: 0.5em\">\n                            <div class=\"areoi-element\">\n                                <div class=\"areoi-element box-img dtborder border-purple\"><\/div>\n                                <div class=\"areoi-element dtborder border-blue\">\n                                    <!--<a href=\"\">-->\n                                    <figure class=\"wp-block-image size-full mb-0 bg-white\">\n                                        <img decoding=\"async\" src=\"https:\/\/www.sbs-claims.net\/wp-content\/uploads\/2024\/02\/National-2023-Gold-Winner-scaled.webp\" alt=\"\" class=\"wp-image-77\" >\n                                    <\/figure>\n                                    <!--<\/a>-->\n                                <\/div>\n                            <\/div>\n                        <\/div>\n                                    <\/div>\n                                    <div class=\"item\" >\n                                            <div data-aos-duration=\"700\" data-aos-delay=\"600\" data-aos=\"fade-up\" style=\"padding-left: 2.5rem;padding-right: 0.5em\">\n                            <div class=\"areoi-element\">\n                                <div class=\"areoi-element box-img dtborder border-purple\"><\/div>\n                                <div class=\"areoi-element dtborder border-blue\">\n                                    <!--<a href=\"\">-->\n                                    <figure class=\"wp-block-image size-full mb-0 bg-white\">\n                                        <img decoding=\"async\" src=\"https:\/\/www.sbs-claims.net\/wp-content\/uploads\/2024\/02\/Excellence-in-AI_BRONZE.webp\" alt=\"\" class=\"wp-image-77\" >\n                                    <\/figure>\n                                    <!--<\/a>-->\n                                <\/div>\n                            <\/div>\n                        <\/div>\n                                    <\/div>\n                                    <div class=\"item\" >\n                                            <div data-aos-duration=\"700\" data-aos-delay=\"800\" data-aos=\"fade-up\" style=\"padding-left: 2.5rem;padding-right: 0.5em\">\n                            <div class=\"areoi-element\">\n                                <div class=\"areoi-element box-img dtborder border-purple\"><\/div>\n                                <div class=\"areoi-element dtborder border-blue\">\n                                    <!--<a 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class=\"block-db3e79d5-d5c1-4db9-af58-d492c06e4886 areoi-element pe-xl-5\">\r\n\t\t\t\r\n\t\t\t\n\n<figure class=\"wp-block-image size-full mb-0\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"1000\" src=\"https:\/\/www.sbs-claims.net\/wp-content\/uploads\/2024\/02\/bola_2_loop-1.gif\" alt=\"\" class=\"wp-image-308\"\/><\/figure>\n\n\r\n\t\t\t \r\n\t\t<\/div>\r\n\t\n \r\n\t\t\t\r\n\t\t<\/div>\r\n\t\n\n\r\n\t\t<div  class=\"block-2e50bca7-4c0c-44cc-a1c7-e1e42482d23c col areoi-element col-12 col-md-8\">\r\n\t\t\t\r\n\t\t\t\n\r\n\t\t<div  class=\"block-be3db50e-a063-47d1-aa30-af39d63b56fa areoi-element position-sticky title-wrap-fix mb-5 ms-1 backdropblur\">\r\n\t\t\t\r\n\t\t\t\n\n<h2 class=\"wp-block-heading has-text-align-center my-5 title-section\">Technology                   <\/h2>\n\n\r\n\t\t\t \r\n\t\t<\/div>\r\n\t\n\n\r\n\t\t<div  class=\"block-c67ea79f-a6d4-4366-afbd-39421de2cbf5 areoi-element ps-5 bl cont-title-item pt-5\">\r\n\t\t\t\r\n\t\t\t\n\n<h3 class=\"wp-block-heading title title-item\">AI powered contact center<\/h3>\n\n\n\r\n\t\t<div  class=\"block-c0cb38de-b492-45c9-832e-0de93d275056 row areoi-element title-item\">\r\n\t\t\t\r\n\r\n\t\t\t\n\r\n\t\t<div  class=\"block-77051c01-21d0-4d9b-ac9c-b19269fe3702 col areoi-element align-self-center col-12\">\r\n\t\t\t\r\n\t\t\t\n\n<p>Using cutting-edge technologies and collaborating with AWS, we guarantee that customers are not kept waiting, even during peak periods, upholding our steadfast commitment to a personalised claims service, for over two decades.<\/p>\n\n\n\n<p><\/p>\n\n \r\n\t\t\t\r\n\t\t<\/div>\r\n\t\n \r\n\t\t<\/div>\r\n\t\n\n\n<h3 class=\"wp-block-heading title title-item  mb-4\">Gen AI<\/h3>\n\n\n\r\n\t\t<div  class=\"block-32ac4e52-b7aa-4bcc-9105-00a4c89e8cf4 row areoi-element title-item\">\r\n\t\t\t\r\n\r\n\t\t\t\n\r\n\t\t<div  class=\"block-4f796147-8fe3-4890-86aa-c4ba2db794de col areoi-element align-self-center col-12\">\r\n\t\t\t\r\n\t\t\t\n\n<p>We deploy generative AI extensively, from \u2018smart call routing\u2019 to automated call summaries and claim pathways.&nbsp; This enhances our efficiency, enabling our Claims Handlers to focus on our customers and the assistance we can provide.<\/p>\n\n \r\n\t\t\t\r\n\t\t<\/div>\r\n\t\n \r\n\t\t<\/div>\r\n\t\n\n\n<h3 class=\"wp-block-heading title title-item\">Validation<\/h3>\n\n\n\r\n\t\t<div  class=\"block-2302c4bf-18f3-405b-bccc-cf331d9540be row areoi-element title-item\">\r\n\t\t\t\r\n\r\n\t\t\t\n\r\n\t\t<div  class=\"block-953c9eac-33bc-4a29-bb5e-b9513d747650 col areoi-element col-12\">\r\n\t\t\t\r\n\t\t\t\n\n<p>Pioneering software, identifying the lowest cost, like-for-like replacement products.&nbsp; Our software is deployed across the leading UK home insurers, achieving the perfect balance of great customer outcomes and smart, cost-effective procurement strategies.<\/p>\n\n \r\n\t\t\t\r\n\t\t<\/div>\r\n\t\n \r\n\t\t<\/div>\r\n\t\n\n\n<h3 class=\"wp-block-heading title title-item\">Customer Portals<\/h3>\n\n\n\r\n\t\t<div  class=\"block-737a05f8-cb8a-4581-b348-f83f954543a1 row areoi-element title-item\">\r\n\t\t\t\r\n\r\n\t\t\t\n\r\n\t\t<div  class=\"block-1e71c034-2eb7-47cc-8e41-73efa75363c3 col areoi-element col-12\">\r\n\t\t\t\r\n\t\t\t\n\n<p>Although we always try to keep the claims journey personal we do offer a number of self-serve solutions and portals to policyholders across all commodities. Track deliveries, upload proof of purchase or ask for a general update.<\/p>\n\n \r\n\t\t\t\r\n\t\t<\/div>\r\n\t\n \r\n\t\t<\/div>\r\n\t\n\n\n<h3 class=\"wp-block-heading title title-item\">Fraud Detection<\/h3>\n\n\n\r\n\t\t<div  class=\"block-65612103-eb4e-4edb-84af-0e6bd4664fde row areoi-element title-item\">\r\n\t\t\t\r\n\r\n\t\t\t\n\r\n\t\t<div  class=\"block-a811739d-0570-4d5a-a3fd-2c1ca788372c col areoi-element col-12\">\r\n\t\t\t\r\n\t\t\t\n\n<p>To counteract the risk of fraudulent or exaggerated claims, we integrate the latest AI technologies and Data Science into our Contact Centre operations, to identify inconsistencies, improbable scenarios and unusual claims data. This means we\u2019re equipped to detect fraudulent cases promptly and effectively.<\/p>\n\n \r\n\t\t\t\r\n\t\t<\/div>\r\n\t\n \r\n\t\t<\/div>\r\n\t\n\n\n<h3 class=\"wp-block-heading title title-item\">Integration<\/h3>\n\n\n\r\n\t\t<div  class=\"block-02eb5c77-05d0-4de0-bc02-afb25f3ff661 row areoi-element title-item\">\r\n\t\t\t\r\n\r\n\t\t\t\n\r\n\t\t<div  class=\"block-04d7767a-8538-465c-9545-f94a5bac4742 col areoi-element col-12\">\r\n\t\t\t\r\n\t\t\t\n\n<p>We are integration specialists and our software is integrated into the leading global insurance platforms and insurers. 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We&#8217;re dedicated to ensuring every caller, regardless of abilities or background, feels valued and supported. Our team is trained to accommodate diverse needs, making claim processing comfortable and accessible for everyone with the help of specially designed technology. By embracing diversity, we aim to create an inclusive environment that enriches the experiences of all policyholders.<\/p>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n \r\n\t\t\t\r\n\t\t<\/div>\r\n\t\n \r\n\t\t<\/div>\r\n\t\n\r\n\t\t\t \r\n\t\t<\/div>\r\n\t\n\r\n\t\t\t \r\n\t\t<\/div>\r\n\t\n\r\n\t\t\t \r\n\t\t<\/div>\r\n\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":978,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Expert Claims Solutions | SBS - Simplifying Your Claims Process<\/title>\n<meta name=\"description\" content=\"Discover expert solutions for all your insurance claims needs with SBS Claims. 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